USE CASES

Phishing Resistant OT Secure Remote Access

TLDR: You can’t steal a password that doesn’t exist

Passwordless MFA stops hackers from stealing your passwords because there's no password to steal. It uses things like your fingerprint or a unique code on your phone to verify it's you. Even if a hacker tricks you with a phishing email, they can't log in because they don't have your finger or your phone. It's strong security that's super easy to use.

Challenge Met: Eliminate phishing as an initial attack vector

Passwordless MFA eliminates the primary attack vector exploited in phishing campaigns: the reliance on vulnerable passwords. By removing passwords from the authentication process, organizations significantly reduce the risk of credential theft through phishing attacks. This, in turn, diminishes the need for extensive employee training focused on identifying and avoiding phishing scams, lowering associated training costs. Additionally, it reduces the reliance on regular phishing tests to assess employee susceptibility, further minimizing expenses. Moreover, passwordless MFA eliminates the overhead associated with password administration, such as password resets, complexity enforcement, and help desk support, freeing up IT resources and reducing operational costs. By shifting to a more secure and user-friendly authentication method, organizations can mitigate the financial burden associated with phishing and password management, while simultaneously strengthening their overall security posture.

The Ideal World: “Yet another day where you don’t need to change your password”

Imagine the OT administrator, freed from the tyranny of password resets and the looming threat of phishing attacks. No more late-night calls to unlock critical systems, no more scrambling to contain a breach caused by compromised credentials. Instead, they confidently monitor the network, ensuring the smooth operation of essential infrastructure.

Phishing, once a major vulnerability for OT environments, is neutralized. Operators authenticate seamlessly with passwordless MFA, using biometrics or hardware tokens that are immune to social engineering tactics. The risk of credential theft, and the potential for catastrophic consequences, fades into the background.

This administrator proactively manages the network, focusing on optimizing performance and ensuring the uninterrupted flow of vital services. They leverage their expertise to enhance security, implement new technologies, and strengthen the resilience of critical infrastructure. No longer bogged down by password management and phishing remediation, they become a guardian of operational efficiency and safety.

In this ideal world, the OT administrator enjoys a sense of calm and control. They trust the security of their systems, knowing that passwordless MFA provides a robust defense against phishing and credential theft. Their focus shifts from reactive firefighting to proactive optimization, ensuring the continuous and secure operation of essential services that power our communities. This is the future of OT security, where technology empowers, not hinders, the guardians of critical infrastructure.

How We do It:

Technical Description: Passwordless MFA for OT Network Phishing Prevention

This outlines the technical implementation of passwordless Multi-Factor Authentication (MFA) to prevent phishing attacks targeting an Operational Technology (OT) network.

Rationale:

Phishing relies on obtaining user credentials (usernames and passwords). Passwordless MFA directly addresses this vulnerability by eliminating passwords, making phishing attacks significantly less effective.  

Technical Configuration:

Deployment of a Passwordless MFA Solution

  • Deploy BlastShield OT Security Gateway:
    • BlastShield’s passwordless MFA solution that supports FIDO2 security keys, biometric authentication (fingerprint, facial recognition), and/or device-based authentication (mobile push notifications, device certificates).
  • Implementation of Biometric Authentication:
    • If biometric authentication is chosen, ensure that employees use compatible biometric devices.
    • Configure the MFA solution to enroll users' biometric data with a device-based invitation securely.
    • Ensure that users' mobile devices are registered and managed securely.
    • Configure the MFA solution to verify device integrity and security status.
  • (Optional) Implementation of FIDO2 Security Keys:
    • Deploy FIDO2 security keys to all users who require access to the OT network.
    • Configure the MFA solution to use FIDO2 keys for all authentication attempts.
    • Educate users on the proper use and security of their FIDO2 keys.

Configuration of Access Control Systems

  • BlastShield OT Security Gateway:
    • Configure BlastShield to enforce passwordless MFA for all access attempts.
    • Configure remote access accounts to require passwordless MFA.
    • Ensure that remote access sessions are encrypted and secured.

Implementation of Zero Trust Principles

  • Continuous Authentication and Authorization:
    • Implement continuous authentication and authorization to verify user identity and device security throughout the session.
    • Use contextual factors (location, time, device posture) to adjust access privileges dynamically.
  • Least Privilege Access:
    • Grant users only the minimum necessary access to OT resources.
    • Implement granular access control policies based on user roles and responsibilities.

User Training and Awareness

  • Train Users on Passwordless MFA:
    • Provide clear instructions on how to use FIDO2 keys, biometric authentication, or device-based authentication.
    • Address any user concerns and provide ongoing support.

Monitoring and Logging

  • Implement Comprehensive Logging:
    • Log all authentication attempts, access requests, and security events.
    • Monitor logs for suspicious activity and potential security incidents.
  • Security Information and Event Management (SIEM) Integration:
    • Integrate logs with a SIEM system for centralized monitoring and analysis.
    • Configure alerts for suspicious authentication patterns.

Benefits:

  • Eliminating Phishing Vulnerability: Passwordless MFA eliminates the primary vulnerability that phishing attacks exploit.
  • Enhanced Security Posture: Strengthens authentication and access control for the OT network.
  • Improved User Experience: Passwordless authentication can be faster and more convenient for users.  
  • Reduced Risk of Data Breaches: Prevents unauthorized access to sensitive OT data.  
  • Increased Compliance: Helps meet regulatory requirements and industry standards.
  • Stronger Defense Against Social Engineering: Even if a user is tricked into clicking a malicious link, the attack will fail without the presence of a password.